In any setting, the professional case manager is the individual who is the primary care coordinator. He or she is aware of the patient-centric plan and the necessity of keeping to the plan. The case manager is the chief communicator to all the other team members.
Northern Arizona Healthcare in Flagstaff uses case management extenders to manage costs associated with its population health program. We thought it was worth a closer look at how these positions work and what these professionals can do within their organization.
CMS announced December 14 that it added quality information to its Physician Compare website. The website is designed to help providers and caregivers make educated decisions about Medicare patient care.
Jamie, a novice case manager with only three months of experience, just could not understand the concept of “seamless” as it applied to case management. She had attended her case management orientation with full attention and commitment, but she still couldn’t grasp the concept.
It is widely accepted that multidisciplinary rounds are essential for the success of a case management department, especially in ensuring achievement of their metrics. Case management metrics have a broader scope, more so than ever before; the number of metrics, ranging from financial to quality, is growing all the time.
The comprehensive population health program at Northern Arizona Healthcare in Flagstaff didn’t come together overnight. Rather, it evolved over time, relying on trial and error to fill the care gaps that so often result in avoidable hospital readmissions.
Case managers provide value across many healthcare settings and specialties. In particular, their interpersonal and communication skills can prove invaluable in the area of workers’ compensation, according to CMSA Today.
