Case Management

While technology can help case managers speed up their workflow and identify high-risk patients, it can also introduce bias into processes. Learn how to prevent technology-based bias in patient care.

Follow the story of a case manager who must navigate care for a patient with a history of refusing to be discharged.

Now, more than ever, case management leaders need to ensure staff members are properly prepared and trained for their roles.

Review three recent clinical and regulatory developments that are important for case managers to know about.

Case managers can attest that a new year often brings a host of new compliance issues along with it. It’s important to address these emerging compliance issues, but case managers must keep perennial problems in mind as well.

Follow the story of a case manager who must navigate discharge delays after a mass shooting.

Although HIPAA helps protect the privacy of an individual’s medical and personal information, it can create deficits in care if it affects communication related to a patient’s medical needs as they transition between healthcare settings.

Violence against healthcare workers is in the news again after a Connecticut home health nurse was murdered when making a home visit. 

Nursing home quality can suffer under private equity ownership, according to researchers, and the federal government wants to make it easier for the public to access ownership information.

Tiffany Ferguson, LMSW, CMAC, ACM, CEO of Phoenix Medical Management, gives advice on two common ethical scenarios in case management.