Q: We recently became aware that several emails containing PHI were sent to an email address that was terminated. The emails were bouncing back to us and then were caught in our spam filter. Most of the emails sent to this address were encrypted, but one was not. Do we need to report this even though the email was never opened?
The new ICD-10-CM codes for FY 2018, effective October 1, represent significant changes in our documentation and coding practices. Please consider some of these changes and determine whether your documentation or billing habits require an update.
This month's Q&A answers our readers' questions about releasing protected health information via a health information exchange, sharing patient information with law enforcement, and paper record retention requirments.
Q: I work at a continuing care retirement community. The marketing department and resource development staff want a daily census so they can visit donors, would-be donors, or possible candidates for buying in to our community. Is this acceptable? It seems to go beyond the minimum necessary standard.
The challenges of time management and prioritization are relevant to all individuals placed in a leadership position, whether they’re new to the role or experienced.
