Q: I manage an inpatient coding department, and I am considering having my team cross-trained. Are all coders usually cross-trained? And where would be the best place to train my staff?
Q: We're having some trouble in our office getting physicians to document all the necessary details required for reporting specified ICD-10-CM codes. Do you have any advice on how we can work with the physicians to improve documentation?
Q: We use an electronic system at our hospital and find it is difficult to query a physician since we all have our own processes. Would you recommend having a set format for a query that is used electronically?
